Sean Hargrave

Contributing Writer, CMO.com

Adobe VP Inspires ‘Experience Thinkers To Transform Into Experience Makers’

Digital Transformation

Adobe VP Inspires ‘Experience Thinkers To Transform Into Experience Makers’

The second day of Adobe Summit EMEA started with a rallying call to the “agitators” and “rabble rousers” who are the driving force behind new ...

05-20-2018

Great Experiences Combine Design With Intelligence, Says Adobe CEO

Digital Transformation

Great Experiences Combine Design With Intelligence, Says Adobe CEO

All companies are now experience businesses, and every employee is an experience maker. That was the opening salvo from Adobe CEO Shantanu Narayen at Adobe ...

05-17-2018

Experiences, Not Incentives, Are Essential To Win Consumer Loyalty

Retail

Experiences, Not Incentives, Are Essential To Win Consumer Loyalty

There was a time when giving customers a branded piece of plastic for collecting points in return for data was the start and finish of ...

01-04-2018

LEGO Inspires, While Protects, The ‘Builders Of Tomorrow’

Retail

LEGO Inspires, While Protects, The ‘Builders Of Tomorrow’

Finding new ways to interact with consumers requires freedom—freedom to take risks and freedom to fail. So said Laura di Bonaventura, marketing director of LEGO ...

11-19-2017

Startups Boost The Prowess Of Nestlé’s ‘Digital Apostles’

Trends & Research

Startups Boost The Prowess Of Nestlé’s ‘Digital Apostles’

Gerardo Mazzeo, global innovation director at Nestlé, believes FMCGs have no choice other than to embrace open innovation. Successful, established brands can either partner with ...

11-14-2017

For Diageo’s Robinson, The Right Mix Fuels Brand Purpose

Digital Transformation

For Diageo’s Robinson, The Right Mix Fuels Brand Purpose

Anita Robinson believes the best way to grow a brand is through purpose—a brand with clear meaning connects with consumers and grows three times faster ...

11-07-2017

Digital Loyalty Means Relearning Your A, B, C, And Ds

Digital Transformation

Digital Loyalty Means Relearning Your A, B, C, And Ds

The digital age has changed loyalty forever as consumers discover brands and make purchasing decisions across different devices and multiple channels. The old way of ...

10-25-2017

Flight To Content Quality Enables Publishers To Turn A New Page

Digital Transformation

Flight To Content Quality Enables Publishers To Turn A New Page

This article is part of CMO.com’s September series on the state of media and entertainment. Click here for more.

09-26-2017

Listen And Connect—Amplifon Tunes Into Its Customers’ Needs

Trends & Research

Listen And Connect—Amplifon Tunes Into Its Customers’ Needs

Cristiano Grassini Grimaldi joined leading hearing care provider Amplifon as global digital transformation director last year to help the baby boomers’ business focus more clearly ...

09-25-2017

4 Core Capabilities M&E Brands Need To Thrive In The Digital Age

Trends & Research

4 Core Capabilities M&E Brands Need To Thrive In The Digital Age

This article is part of CMO.com’s September series on the state of media and entertainment. Click here for more.

09-19-2017

From Fixed Line To Goal Line, BT Scores As A Sports Broadcaster

Digital Transformation

From Fixed Line To Goal Line, BT Scores As A Sports Broadcaster

This article is part of CMO.com’s September series on the state of media and entertainment. Click here for more.

09-12-2017

What Digital Trends Are Disrupting The Personal Finance Sector The Most?

Digital Transformation

What Digital Trends Are Disrupting The Personal Finance Sector The Most?

Banking and personal finance used to be about long-term, face-to-face relationships where trust was earned over years of interaction. Digital is changing that forever.

09-02-2017

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