Susan Vertrees

Susan is a senior Customer Success Architect, specializing in technical strategy for marketing automation programs. She has been at Adobe for more than 9 years, honing her multi-solution skills across many top accounts (though Analytics will always be her first love). She combines her experience as an award-winning user interface designer with her deep information technology knowledge to provide elegant, scalable solutions that meet business needs. Living by the mantra, “there is beauty in simplicity,” she can help customers understand the complex inner workings of their multi-solution programs to drive greater value and adoption. Susan is based in the suburbs of Chicago, IL, where she spends her free time learning how to use a miter saw, attempting to grow the perfect tomato, and watching her son play Fortnite.