With most customers receiving more and more mobile traffic on their web properties, the need for more detailed information around mobile devices has grown significantly. I’m pleased to announce that you can now identify the mobile browsers and operating systems in the standard Browser and Operating System reports in Adobe Analytics (formerly SiteCatalyst). This greater level of detail will help you to pinpoint issues with specific mobile browsers or operating systems. This change will be reflected in these two reports rolling forward from Nov. 19th. For most customers, you’ll find these two reports under Visitor Profile > Technology in SiteCatalyst unless your menus have been significantly customized.
Sample Report Screenshots
I thought I’d provide some before and after screenshots so you can see the difference in the Operating System and Browser reports. You’ll notice that the “Not Specified” item will decrease significantly from what it was before as the mobile OS versions are now removed from this unknown OS bucket.
