Clients and customers often review PDFs on their mobile phones. Perhaps you’ve sent an Intake Agreement to your client which they open on their iPhone or Android device. Your client then has a question and they want to call you.

Your phone number appears on the PDF you sent, but your client needs to know how to copy it, then paste it into the dialer application on their phone. That’s a hassle. Wouldn’t it be great if they could simply click the phone number in the PDF and dial the phone?

Yep, that’s possible! This capability is also very useful to add to your marketing brochures. Why not make it easy for potential clients to contact you?

You can add a special URL to a link so that it will dial the phone. Here’s how to add a “Dial the Phone” URL in Acrobat.

  1. Open a PDF document
    A) Choose the Selection tool
    B) Highlight a phone number
    https://blog.adobe.com/media_c8982f5b40d682a7e69c89fa8975d9154caed621.gif
  2. With the phone number highlighted, right-click and choose “Create Link”:
    https://blog.adobe.com/media_6c8d96642ff8d786c7dbc5cb3c7a281fc26484e7.gif
  3. The Create Link window opens.
    A) Set the Link Action to”Open a Web Page”
    B: Click the Next buttonhttps://blog.adobe.com/media_76ada8c3a7ffae74a56fdc549c21c9e6cb3fb511.gif
  4. Enter the phone number you wish to dial in the following format: tel:3125558888
    NOTE: Do not add any spaces or dashes.
    A) Enter phone number into URL field
    B) Click OKhttps://blog.adobe.com/media_5418a98a7dbdb4bb944293839010407a59541dae.gif
  5. Save the document.

What happens on the mobile device?

When your client or customer clicks on the phone number, it will open the dialer application on the phone:

https://blog.adobe.com/media_3d61721f009bbfe52876793ab39a3eaa5f373eaf.gif

I’ve tested this on Adobe Reader Mobile on both Android and iOS, but other PDF viewers may also support this.

If the recipient opens the PDF on a desktop or tablet device, the link will be ignored.