2016 Holiday Shopping: Up-To-The-Minute Data From ADI
Data is based on aggregated and anonymous data from 24.6 billion visits to retail websites.
Last Updated: January 5, 2017, at 10:30AM ET
Holiday Season Performance (November 1 - December 31)
- Total Online Sales: $91.7B
- Total Online Sales Growth: 11%
- Difference vs. Prediction: 0.13%
- 57 out of 61 days resulted in over $1B in revenue
- Desktop Share of Visits: 50%
- Desktop Share of Sales: 69%
- Smartphone Share of Visits: 41%
- Smartphone Share of Sales: 21%
- Tablet Share of Visits: 9%
- Tablet Share of Sales: 10%
- Average Shipping Cost: $2.50
- Peak Shipping Cost Day: December 20, $4.10
- Lowest Shipping Cost Days: Thanksgiving and Cyber Monday, $1.60
- Top Mentioned Retailers (Dec. 1-31): eBay, Amazon, Walmart, Target, H&M
- Top Mentioned Toys (Dec. 1-31): Pokemon Sun & Moon, Barbie, Oculus, PSVR, Frozen Toys
November 1 - December 20 Performance
- Total Online Sales: $79.2B
- Total Online Sales Growth: 10.7%
- Difference vs. Prediction: 2.0%
- 49 out of 50 days have resulted in over $1B in revenue
- Desktop Share of Visits: 51%
- Desktop Share of Sales: 69%
- Smartphone Share of Visits: 40%
- Smartphone Share of Sales: 21%
- Tablet Share of Visits: 9%
- Tablet Share of Sales: 10%
November 1 - December 11 Performance
- Total Online Sales: $62.84B
- Total Online Sales Growth: 8.0%
- Difference vs. Prediction: 0.43%
- 40 out of 41 days have resulted in over $1B in revenue
- Desktop Share of Visits: 50%
- Desktop Share of Sales: 70%
- Mobile Share of Visits: 50%
- Mobile Share of Sales: 30%
- Smartphone Share of Visits: 40%
- Smartphone Share of Sales: 21%
- Tablet Share of Visits: 10%
- Tablet Share of Revenue: 9%
- Top Mentioned Toys on Social: Pokemon Sun/Moon, Barbie, Oculus, Lego, PSVR, Nintendo 3DS, Frozen Toys, Nintendo SNES Classic, Drones, Amazon Echo
November 1 - December 5 Performance
- Total Online Sales: $52.16B
- Total Online Sales Growth: 7.8%
- Online Sales (Dec. 5): $1.94B
- Online Sales Growth (Dec. 5): 8.70%
- 34 out of 35 days have resulted in over $1B in revenue
- Desktop Share of Visits: 51%
- Desktop Share of Sales: 69%
- Smartphone Share of Visits: 40%
- Smartphone Share of Sales: 21%
- Tablet Share of Visits: 9%
- Tablet Share of Sales: 10%
- iOS AOV: $132
- Android AOV: $118
- iOS Conversion: 1.6%
- Android Conversion: 1.4%
- Desktop Conversion: 3.6%
- Tablet Conversion: 3.1%
- Smartphone Conversion: 1.5%
- Search Share of Sales: 39.5%
- Direct Traffic Share of Sales: 26.9%
- Shopper Helper Share of Sales: 15.8%
- Email Share of Sales: 15.4%
- Display Share of Sales: 1.6%
- Social Share of Sales: 0.9%
- Holiday Season Out of Stock Risk: 6.5%
November 1-30 Performance
- Total Online Sales (Nov. 1-30): $43.9B
- Total Online Sales Growth (Nov. 1-30): 7.4%
- 29 out of 30 days have resulted in over $1B in revenue
- 2 days have resulted in $3B or more in revenue (Black Friday, Cyber Monday)
- 2 days have resulted in $2B or more in revenue
Adobe Digital Insights has released additional facts about the overall season. Actual holiday results continue below.
Cyber Monday, Thanksgiving through Cyber Monday, and Season Totals (November 1 - 28)
- Total Online Sales: $39.97B
- Total Online Growth: 7.6%
- 27 out of 28 days have resulted in over $1B in revenue
- Thanksgiving - Cyber Monday Online Sales: $12.8B
- Thanksgiving - Cyber Monday Online Growth: 15.2%
- Cyber Monday Online Sales: $3.45B
- Cyber Monday Online Growth: 12.1%
- Desktop Share of Visits: 53%
- Desktop Share of Sales: 69%
- Mobile Share of Visits: 44%
- Mobile Share of Sales: 31%
- Smartphone Share of Visits: 38%
- Smartphone Share of Sales: 22%
- Tablet Share of Visits: 9%
- Tablet Share of Sales: 9%
- iOS AOV: $141
- Android AOV: $128
- iOS Conversion Rate: 3.1%
- Android Conversion Rate: 2.4%
- Desktop Conversion Rate: 6.3%
- Tablet Conversion Rate: 5.1%
- Smartphone Conversion Rate: 2.8%
- Search Share of Sales: 38.5%
- Direct Traffic Share of Sales: 25.3%
- Shopper Helper Share of Sales: 16.0%
- Email Share of Sales: 18.1%
- Display Share of Sales: 1.2%
- Social Share of Sales: 0.9%
- Out of Stock Rate: 12%
Cyber Monday PM Update
- Expected Online Sales: $3.39B
- Expected Online Growth: 10.2%
- Desktop Share of Visits: 47%
- Desktop Share of Purchases: 65%
- Mobile Share of Visits: 53%
- Mobile Share of Purchases: 35%
- Smartphone Share of Visits: 44%
- Smartphone Share of Purchases: 25%
- Tablet Share of Visits: 9%
- Tablet Share of Purchases: 10%
- iOS AOV: $139
- Android AOV: $124
- iOS Conversion Rate: 2.3%
- Android Conversion Rate: 1.8%
- Desktop Conversion Rate: 4.3%
- Tablet Conversion Rate: 3.7%
- Smartphone Conversion Rate: 1.9%
- Search Share of Sales: 35.5%
- Direct Traffic Share of Sales: 23.8%
- Shopper Helper Share of Sales: 18.5%
- Email Share of Sales: 19.9%
- Display Share of Sales: 1.3%
- Social Share of Sales: 1.0%
- Out of Stock Rate: 12%
- The five best-selling toys in terms of quantity sold on Cyber Monday were Lego sets, Shopkins, Nerf, Barbie and Little Live Pets
- The five best-selling electronic products in terms of quantity sold on Cyber Monday were Sony PlayStation 4, Microsoft Xbox, Samsung 4K TVs, Apple iPads and Amazon Fire
- The products most likely to run out-of-stock include Beats By Dr. Dre Headphones, Garmin Vivofit Jr., Nintendo 2DS with Yo-Kai Watch Game and the Dell Inspiron 15 3000 Series for electronics, and Hot Wheels Super 6 Lane Raceway, Fisher-Price Thomas & Friends Take-n-Play Thomas’ Favorite Friends and Shopkins Kinstructions Ice Cream Shop for toys. The Nikon D5300 and KitchenAid Professional are also at risk for running out of stock.
- Most popular products of the season: For the entire season so far (Nov. 1 – 28), PlayStation 4 is the best-selling video game console, Pokémon Sun & Moon leads in video game sales, Samsung 4k TV leads in television sales, and iPad Air 2 leads in tablet sales.
- Discounts: The highest price drops were seen for televisions (average discount of -21.5 percent), tablets (-21.3 percent), toys (-16.2 percent) and pet care (-12 percent). Video game consoles have shown an increase in price since Thanksgiving and Black Friday (0.5 percent).
Cyber Monday AM Update (as of 10:00AM ET)
- Predicted Online Sales: $3.36B
- Predicted Online Growth: 9.4%
- Online Sales: $540M
- Online Growth Rate: 10.0%
- Desktop Share of Visits: 43%
- Desktop Share of Sales: 62%
- Smartphone Share of Visits: 46%
- Smartphone Share of Sales: 27%
- Tablet Share of Visits: 10%
- Tablet Share of Sales: 11%
- Top Grossing Electronics: Samsung 4K TVs, LG 4k TVs, iPads
- Top Grossing Toys: Star Wars Lego Sets, Razor Electric Scooters, DJI Drones
Thanksgiving - Sunday (Nov. 24-27) Totals
- Total Online Sales: $36.5B
- Total Online Sales Growth: 7.1%
- Online Sales from Thanksgiving through Sunday: $9.36B
- Online Sales Growth from Thanksgiving through Sunday: 16.4%
- 26 out of 27 days have brought in $1B or more in online sales
- Tablets continue to show a strong price decrease of -24.0%, followed by televisions (-22.4%), toys (-16.0%) and computers (-11.45%).
- Pet care shows one of the largest price decreases (-9.7%) vs. last year (+6.1%).
- Despite seeing strong sales and price decreases since Thanksgiving, video game console prices increased by 1.3% this weekend. Sporting goods continue to see price decreases of -9.6%, but the prices continue to be higher than last year.
Black Friday Totals
Adobe Digital Insights has totaled Black Friday performance, which resulted in an incredible $3.34B in online sales with a 21.6% year-over-year growth rate (Up $290M over the predicted $3.05B and 11.3% year-over-year growth). Black Friday has made history as the first day to ever generate over a billion dollars in online sales from mobile devices ($1.2B total, 36% of total sales for the day and an increase of 33% YoY). Conversion rates spiked in the late hours of Black Friday as consumers took advantage of the great online deals. Desktop averaged 5.5%, tablets averaged 4.6%, and smartphones averaged 2.4%. Email also surged as a key contributor of sales (17.8%, up 2.8% pct points from the holiday average) as retailers sent messages urging consumers to not miss out on Black Friday deals before it was too late. Final out of stock rates surged to 10.5% (up 1.9% over Thanksgiving) but were still 1.5% percent lower than last year (12%).
- Desktop Share of Visits: 45%
- Desktop Share of Sales: 64%
- Mobile Share of Visits: 55%
- Moblie Share of Sales: 36%
- Smartphone Shrae of Visits: 45%
- Smartphone Share of Sales: 25%
- Tablet Share of Visits: 10%
- Tablet Share of Sales: 11%
- iOS AOV: $142
- Android AOV: $130
- iOS Conversion Rate: 2.5%
- Android Conversion Rate: 2.2%
- Search Share of Sales: 38.3%
- Direct Traffic Share of Sales: 25.3%
- Shopper Helper Share of Sales: 16.5%
- Email Share of Sales: 17.8%
- Display Share of Sales: 1.2%
- Social Share of Sales: 0.9%
- Out of Stock Rate: 10.5%
- Top Grossing Electronics on Black Friday: Ipads, Samsung 4k TVs, Macbooks [Macbook Air 13”], LG Tvs, Xbox
- Top Grossing Toys on Black Friday: Electric Scooters & Vehicles for Kids (Razor Electric), Nerf Guns, Lego Sets, DJI Phantom Drones, Barbie Dreamhouse
- Highest Out of Stock Risk Products on Black Friday: NES Classic, Playstation VR bundle, PS4 Call of Duty Black Ops Bundle, Beats Solo (certain colors), Nintendo 3DS XL Solgaleo Lunala Black Edition Gaming System, Xbox One S Madden NFL 17 1TB Console Bundle, Hatchimals, Razor Hovertrack 2.0, Kurio Smartwatches, LEGO Star Wars Advent Calendar, Paw Patrol Jungle Tracker’s Cruiser Vehicle, Little Tikes Princess Horse & Carriage
Black Friday Afternoon Update (as of 3PM ET)
Black Friday is on track to hti the forecasted value of 11.3% year-over-year growth, totaling $3.05B in revenue for the entire day. If trends hold steady, Black Friday is also set to be the biggest mobile revenue day in the history of online sales, bringing in over $1B in revenue.
- Black Friday Online Sales: $1.17B
- Black Friday Online Sales Growth: 11.3%
- Dekstop Share of Visits: 44%
- Desktop Share of Purchases: 60%
- Mobile Share of Visits: 56%
- Mobile Share of Purchases: 40%
- Smartphone Share of Visits: 47%
- Smartphone Share of Purchases: 29%
- Tablet Share of Visits: 9%
- Tablet Share of Purchases: 11%
- iOS AOV: $144
- Android AOV: $136
- iOS Conversion Rate: 2.2%
- Android Conversion Rate: 2.0%
- Desktop Conversion Rate: 4.0%
- Tablet Conversion Rate: 3.7%
- Smartphone Conversion Rate: 1.9%
- Search Share of Sales: 36.5%
- Direct Traffic Share of Sales: 23.6%
- Shopper Helper Share of Sales: 20.1%
- Email Share of Sales: 16.7%
- Display Share of Sales: 1.8%
- Social Share of Sales: 1.3%
- Out of Stock Rate: 11%
- Price decreases are continuing to show trends similar to Thanksgiving
- Top Grossing Electronics: Samsung 4K TVs, MacBooks, iPads
- Top Grossing Toys: Mini Vehicles for Kids, Nerf Guns, Lego Sets
- Highest Out of Stock Risk Products: NES Classic, PlayStation VR Bundle, PlayStation 4 Call of Duty Black Ops Bundle, Beats Solo (certain colors), Hatchimals, Razor Hovertrack 2.0, Kurio Smartwatches
Final Thanksgiving and Black Friday Morning (as of 8:30AM ET)
Final results have been posted for holiday season totals through the end of Thanksgiving, as well as Thanksgiving Day. In addition, the early morning results of Black Friday have been posted.
- Total Online Sales: $29.09B
- Total Online Sales Growth: 4.7%
- 23 out of 24 days have exceeded $1B in online sales
Black Friday Morning Results (through 8:30AM ET)
- Black Friday Online Sales: $490M
- Mobile Share of Visits: 57%
- Mobile Share of Sales: 40%
Thanksgiving Day Results
- Thanksgiving Day Online Sales: $1.93B
- Thanksgiving Day Online Sales Growth: 11.5%
- Desktop Share of Visits: 43%
- Desktop Share of Sales: 60%
- Mobile Share of Visits: 57%
- Mobile Share of Sales: 40%
- Smartphone Share of Visits: 47%
- Smartphone Share of Sales: 27%
- Tablet Share of Visits: 11%
- Tablet Share of Sales: 13%
- iOS AOV: $145
- Android AOV: $134
- iOS Conversion Rate: 2.1%
- Android Conversion Rate: 1.9%
- Desktop Conversion Rate: 4.4%
- Tablet Conversion Rate: 3.8%
- Smartphone Conversion Rate: 1.9%
- Search Share of Sales: 36.4%
- Direct Traffic Share of Sales: 24.9%
- Shopper Helper Share of Sales: 17.7%
- Email Share of Sales: 18.4%
- Display Share of Sales: 1.6%
- Social Share of Sales: 1.1%
- Out of Stock Rate: 8.6%
- Top Grossing Electronics: Samsung 4k TVs, iPads, Xbox
- Top Grossing Toys: Electric Scooters & Vehicles for Kids, Drones, Lego Sets
- Products with High Out of Stock Risk: NES Classic Edition, New Nintendo 3DS Super Mario, PlayStation VR Launch Bundle, Hatchimals,Kurio Smart Watches, Cozmo by Anki
- Biggest price decreases: Tablets (average discount of 25.1%), televisions (average discount of 22.5%), and toys (average discount of 15.9%).
- Discounts for tablets were 12.9% higher than last year, 10.9% higher for pet care products and 7.5% higher for toys.
- Appliances and TVs launched in 2016 were also seeing higher discounts than comparable products last year (4.2% and 5.8%, respectively), as well as video game consoles (3.8%).
- Computers, Home & Garden, and Furniture & Bedding trended at similar discount levels to last year (9.7%, 3.4% and 5.9%, respectively).
- Consumer spend on orders for Video Game Consoles were down -12% ($452 vs. $396), toys decreased -13% ($30 vs. $26), televisions decreased -15% ($481 vs $410). Average order size for tablets increased 34% ($199 vs $267) as consumers are likely taking advantage of the high 25.1% average discount. Pet care increased 136% ($10 vs 23) and ticket admissions increased 23% ($102 vs. $126), indicating consumers are willing to pay more for an experience than they had been in years past. (Note: YoY %’s slightly off due to rounding).
November 24, Thanksgiving Day, as of 5:00PM ET
Adobe Digital Insights has updated its Thanksgiving Day results through 5:00PM ET.
- Online Sales: $1.15B
- Online Sales Growth: 13.6%
- Desktop Share of Visits: 46%
- Desktop Share of Sales: 61%
- Mobile Share of Visits: 54%
- Mobile Share of Sales: 39%
- Smartphone Share of Visits: 44%
- Smartphone Share of Sales: 28%
- Tablet Share of Visits: 10%
- Tablet Share of Sales: 11%
- Desktop Conversion: 3.4%
- Tablet Conversion: 3.2%
- Smartphone Conversion: 1.7%
- Search Share of Sales: 33.3%
- Direct Traffic Share of Sales: 24.9%
- Shopper Helper Share of Sales: 20.7%
- Email Share of Sales: 17.6%
- Display Share of Sales: 2.3%
- Social Share of Sales: 1.2%
- Out-of-Stock Rates: 7.8%
- Top Grossing Electronics: iPads, Samsung 4k TVs, HP Inspiron Computers
- Top Grossing Toys: Electric Scooters & Vehicles for Kids, Drones, Nerf Guns
- Products with High Out Of Stock Risk: NES Classic Edition, New Nintendo 3DS Super Mario, Playstation VR Launch Bundle, Hatchimals, Kurio Smart Watches, Cozmo by Anki
- Consumer spend is down per order on the following categories: Video Game Consoles (-13%), Toys (-14%), Televisions (-7%), Jewelry (-20%), Computers (-15%)
- Consumer spend has increased per order on the following categories: Pets (+144%), Tablets (+33%), Furniture & Bedding (+12%), Ticket Admissions (+19%)
- Biggest price decreases: Tablets (average discount of 25.1%), televisions (average discount of 23.6%), and toys (average discount of 16.8%). Discounts for tablets are 12.9% higher than last year, 12.1% higher for pet care products and 8.4% higher for toys. Appliances and TVs launched in 2016 are also seeing bigger discounts than comparable products last year (5.7% and 6.9%, respectively), as well as video game consoles (5.6%)
- Computers and Furniture & Bedding are trending at similar discount levels to last year (10.6% and 6.4%, respectively)
- Consumers may actually pay more for Christmas Décor (+4.3%) and sporting goods (+4.1%)
November 24, Thanksgiving Day, as of 11:00AM ET
On Thursday, November 24, Adobe Digital Insights released total seasonal performance as well as overall performance for November 23. In addition, it has released morning performance for Thanksgiving.
- Total Online Sales: $27.2B
- Total Online Growth Rate: 4.28%
- November 23 Online Sales: $1.57B
- November 23 Growth Rate: 19%
- 21 out of 22 days have exceeded $1B in online sales
- November 24 Online Sales: $336M
- iOS Average Order Value: $144
- Android Average Order Value: $119
- Desktop Conversion Rate: 2.9%
- Tablet Conversion Rate: 3.2%
- Smartphone Conversion Rate: 1.5%
- Search Share of Sales: 35.2%
- Direct Traffic Share of Sales: 24.5%
- Shopper Helper Share of Sales: 20.7%
- Email Share of Sales: 15.7%
- Display Share of Sales: 2.3%
- Social Share of Sales: 1.5%
- Out-of-Stock Rates: 6.4%
- Top Grossing Electronics (Nov. 24): Samsung 4K TVs, iPads, PlayStation 4
- Top Grossing Toys (Nov. 24): Electric Scooters & Vehicles for Kids, Lego Dimensions, Shopkins
- Product with High Out-of-Stock Risk: Hatchimals, Speak Out Game, PJ Masks, Cozmo by Anki, NES Classic Edition, New Nintendo 3DS Super Mario, PlayStation VR Launch Bundles
In addition, Adobe Digital Insights released additional survey information around consumer thoughts and behaviors on Thanksgiving Day. It also gathered social buzz on what makes the list at the dinner table.
- 30% of Thanksgiving Day shoppers will use a smartphone because they are on-the-go; 24% because they can shop online without it being noticed by family/friends
- 72% of consumers approve of Thanksgiving Day store closures; those 35+ most likely to approve (77%)
- 50% of consumers plan to shop after 5pm on Thanksgiving
- Wine paring with Thanksgiving, Beaujolias takes 53% of the share.
- The buzz is on about fried Turkey, with 67% of consumers talking about it. Smoked comes in second at 24%.
- Sides, Stuffing and Dressing ranks #1, followed by mashed potatoes, and cranberry sauce.
- No surprise: Turkey takes home 88% of the main entrée buzz, ham comes in second at 11%
- Desserts: Pumpkin Pie 44% of the buzz, followed by Sweet Potato Pie at 21%
Total Performance from November 1- 22, 2016
On Wednesday, November 23, Adobe Digital Insights released total holiday spend from November 1 through November 22. The data shows that there was a negative impact from the presidential election in terms of visits and revenue, but spending began to rebound on November 12, 2016. In total, $25.59B online sales occurred between November 1 and 22, 2016, or 3.5% total year-over-year growth. This is a difference of -$780M compared to the prediction, which had estimated 6.7% total year-over-year growth by this time ($26.37B).
- Total Online Sales: $25.59B
- Total Online Growth Rate: 3.5%
- 21 out of 22 days have exceeded $1B in online sales
- Desktop Share of Visits: 53%
- Desktop Share of Sales: 71%
- Mobile Share of Visits: 47%
- Mobile Share of Sales: 29%
- Desktop Conversion: 3.2%
- Tablet Conversion: 2.9%
- Smartphone Conversion: 1.3%
- iOS Average Order Value: $132
- Android Average Oder Value: $117
- Search Share of Sales: 40.0%
- Direct Traffic Share of Sales: 28.0%
- Shopper Helper Share of Sales: 16.0%
- Email Share of Sales: 15.0%
- Out-of-Stock Rates (Nov. 22): 5.2% (-2.30% percentage points below last year)
- Top Grossing Electronics (Nov. 22): Samsung 4K TVs, iPads, MacBooks
- Top Grossing Toys (Nov. 22): Electric Scooters & Vehicles for Kids, Scooby Doo and Minecraft Lego Sets, Paw Patrol toys
- Product with High Out-of-Stock Risk: SNES Classic Edition, SAMSUNG GEAR S3 Smart Watches, PlayStation VR Launch Bundle, Hatchimals, Speak Out Game, PJ Masks, Trolls Collector Pack
- For new products (those not available last Christmas), toys, tablets, and computers are seeing the more discounts this year vs. last year Adobe Digital Price Index (-5.4%, -19.2%, and -7.8%, respectively). Sporting goods are trending higher (+11% percentage points).
- Apparel, Appliances, Furniture, Televisions, and Video Game Consoles are trending at discount levels similar to last year.
- In terms of spending, consumers are spending less per order (AOV) on video game consoles (-7%, $490 vs. $528), jewelry (-14%, $86 vs. $100) and computers (-13%, $558 vs. $638).
- Pet Care, Tablets, and Apparel have seen increases in spend per order (AOV) (+140%, +7%, and +6%, respectively).
In addition, Adobe Digital Insights surveyed over 500 U.S. consumers in mid-November to determine how their holiday shoping was going. Some interesting trends were revealed:
- Gaming systems are tops with Millennials. When asked what technology products they are most likely to buy for themselves or others this holiday season, 22% of 18- to 24-year-olds and 25% of 25- to 34-year-olds said gaming systems (compared to 13% for the overall population).
- 27% of U.S. consumers say that the results of the presidential election will have an impact on how much they spend this holiday season, with men more likely to say so (33% vs. 20% for women). Of those who say it will impact, 62% say they would spend less, 38% would spend more.
- As of mid-November, consumers have, on average, completed less than one-third (31%) of their holiday shopping. Those 25 to 34 report the highest average (37%). Less than one-third (29%) say they will have completed their holiday shopping by the end of November, meaning much shopping remains to be done in December.
- 45% of consumers agree with the statement that they plan to use their smartphone much than they did last year in terms of holiday shopping (this jumps to 64% for those 18-24, and 59% for those 25-34).
- Not sure what to buy for yourself or others? 13% of consumers say they plan on purchasing gaming systems or a smart TV, 11% say they plan on purchasing a fitness tracker, and 10% say they plan on purchasing a TV streaming device.
- Consumers most likely to shop online on Black Friday (52%) and Cyber Monday (62%), and to see those days as offering the best chance for online deals.
Total Performance from November 1 - 14, 2016
On Friday, November 17, Adobe Digital Insights released total holiday spend from November 1 through November 14. The data shows that there is a negative impact on the election for consumer spending, as total online sales have come in $800M under the prediction. The sharpest drop occurred after the election, and total sales growth has slowed to 1.35% YoY. The change in spending habits marks the slowest growth rate for online sales Adobe has seen in the United States since it started tracking retail spending.
- Total Online Sales: $15.5B
- Total Online Growth Rate: 1.35%
- 13 out of 14 days have exceed $1B in online sales (compared to 11 out of 14 in 2015)
- Desktop Share of Visits: 53%
- Desktop Share of Sales: 71%
- Mobile Share of Visits: 47%
- Mobile Share of Sales: 29%
- Desktop AOV outperforms smartphone AOV by 27%
- Desktop AOV outperforms tablet AOV by 14%
- Desktop Conversion: 3.2%
- Tablet Conversion: 2.9%
- Smartphone Conversion: 1.3%
- Search Share of Sales: 40.3%
- Direct Traffic Share of Sales: 27.3%
- Shopper Helper Share of Sales: 15.6%
- Email Share of Sales: 14.4%
- Top Electronics Products: Samsung 4K TV, iPhones, PlayStation 4, iPads
- Top Toys Products: Electric Scooters & Cars, Wild Things Toys, Shopkins
- Product with High Out-of-Stock Risk: Nintendo SNES Classic, Hatchimals, PJ Masks
November 11, Veterans Day - Full Day Results
- Online Sales: $1.16B
- Online Sales Growth YoY: 1%
November 11, Veterans Day, as of 3:30PM ET
- Online Sales: $840M
- Online Sales Growth YoY: 15.5%
- Desktop Share of Sales: 69%, 580M
- Mobile Share of Sales: 31%, $260M
- Apple iOS is driving 2.2x more share of smartphone revenue than Android
- Desktop Share of Visits: 54%
- Mobile Share of Visits: 46%
- Desktop Conversion Rate: 2.4%
- Smartphone Average Order Value: $126
- Desktop Average Order Value: $166
- Search Share of Sales: 36.5%
- Direct Traffic Share of Sales: 27.9%
- Email Share of Sales: 16.1%
- Shopper Helper Share of Sales: 16.0%
- Nintendo NES Classic, Hatchimals, and PJ Masks are at a great risk of running out of stock, according to the Adobe Digital Price Index (DPI)
November 11, Veterans Day, as of 12:30PM ET
- Mobile Visit Share (AM): 46%
- Mobile Purchase Share (AM): 34%
- Desktop Visit Share (AM): 54%
- Desktop Purchase Share (AM): 66%
- Sporting Goods Price Discount: -5.8%
- Appliances Price Discount: -6.1%
- Toys Price Discount: -10.4% (Price discounts are 3x lower than last year)
Adobe Digital Insights also looked into social community mentions around Singles’ Day vs. Veterans Day in the United States that occurred between November 1-11. Veterans Day dominates and received 25x more mentions than Singles’ Day.
November 1-10, 2016 (through 11:59PM ET)
- Total Online Sales: $10.9B
- Total Online Growth YoY: 0.13%
November 9, 2016
- Online Sales (Nov. 9): $1.1B
- Online Sales Growth YoY (Nov. 9): -17.0%
Adobe Digital Insights’ Take: The actual performance for the holiday season has culminated in a -17.0% decline in year-over-year (YoY) online sales growth for November 9. In fact, the -17.0% is an even steeper decline than what was measured in the afternoon (-14.5% @ 12:00PM ET). Adobe Digital Insights expects a sales growth spike tomorrow, November 11, as Singles’/Veterans Day excitement increases. However, it will likely fall slightly short of the initial prediction of 16% YoY growth, $1.54B because of the continued election conversation.
November 1-8, 2016 (Updated November 9, 2016 at 12:00PM ET, 9:00AM PT)
Adobe Digital Insights’ Take: For the first week of November, online shopping growth rates demonstrate that U.S. consumers have been significantly distracted by the 2016 Presidential Election. Online revenue growth rates declined as Election Day approached. An analysis of 17.6 billion shopping visits saw growth rates decline each day and turned negative yesterday, November 8, and are more negative today (11/9) as of 12:00PM ET. It remains to be seen if the declines will continue in the days to come or if there will be a bounceback with greater-than-expected growth as the election news settles. Singles’ Day, which occurs November 11, will prove to be a good indicator of revenue predictions. It is the next day that Adobe Digital Insights is predicting to see a large year-over-year increase in online revenue growth.
- Total Online Sales: $8.61B
- Total Online Sales Growth YoY: 2.33%
- Election Day (Nov. 8) Online Sales: $1.08B
- Election Day (Nov. 8) Online Sales Growth YoY: -3.77%
- November 9 Online Growth YoY: -14.5% (as of 12PM ET)
Adobe Digital Insights’ up-to-the-minute holiday data is based on aggregated and anonymous data from 17.6 billion visits to retail websites.