This Springsteen-Inspired CMO Is Rocking The Insurance World
Maybe, just maybe, the Boss would like working at Assurance, one of the largest independent insurance brokerages in the U.S. The atmosphere, says Steven Handmaker, who leads marketing, has “a bit of a modern, pop culture, rock-star-oriented vibe, which isn’t normal for insurance, but that’s how we do it.”
From time to time, we’ll be taking a step back to revisit some of our more interesting “Marketing Today” conversations. In this podcast, we hear from Steven Handmaker, CMO of Assurance, one of the largest independent insurance brokerages in the United States.
Handmaker provides interesting and insightful takes on company culture, technology, and talent. And for him, culture is paramount: “It’s all about engaged employees,” he said. He believes engaged employees are immersed, understand their roles, and, more importantly, understand how their roles lead to company success.
“We do have a certain vibe here,” Handmaker said. “It’s a bit of a modern, pop culture, rock-star-oriented vibe, which isn’t normal for insurance, but that’s how we do it.” He went on to add, “We behave that way, we look that way … and it’s just an energetic thing that happens here.”
Maybe, just maybe, the Boss would like working at Assurance.
Highlights from this week’s “Marketing Today” podcast include:
- The CMO and company culture. (1:36)
- Handmaker’s take on marketing focus: “One eye in the house, one eye out of the house.” (5:41)
- Handmaker discusses the state of B2B marketing: “It’s about the buyer’s journey.” (6:51)
- The role of technology and Handmaker’s approach: “The world isn’t spinning backward.” (10:55)
- Team building: “Talent’s the never-ending challenge.” (16:22)
- The future of marketing: “It’s freaky, and it’s scary out there.” (23:28)