Introducing the 2019 Release of Adobe Technical Communication Solutions

Reimagined. Power-packed. Future-ready.

by The Adobe Tech Comm Team

posted on 08-22-2018

Adobe is excited to announce the 2019 release of Technical Communication Suite, an end-to-end technical content development toolkit for information developers, technical writers and instructional designers. Technical Communication Suite enables organizations to create, manage and publish standards-compliant, multilingual Help and support content for global audiences.

The latest release of this multichannel publishing toolkit makes it easy to deliver discoverable, consumable, engaging and socially-enabled content on any device.

Adobe also announced a major update to XML Documentation for Adobe Experience Manager, an enterprise-class component content management system (CCMS) built on top of the market-leading content management system, Adobe Experience Manager.

“Today, customer experience is taking center stage; because customers don’t just want to feel valued and respected – they expect it across every single touch point in the customer journey, pre- and post-sale,” said Adil Munshi, vice president and general manager, Print and Publishing Business at Adobe. “Help and support documentation is now just as important as the marketing content on a brand’s website or mobile experience. The 2019 release of Adobe Technical Communication Suite and XML Documentation for Adobe Experience Manager enable technical publishing departments to efficiently manage their content lifecycle and deliver consistent experiences throughout the customer journey – by breaking down the content silos amongst marketing, product and support departments.”

Adobe Technical Communication Suite includes the latest versions of five industry-leading content creation and delivery tools – namely Adobe FrameMaker, Adobe RoboHelp, Adobe Captivate, Adobe Presenter and Adobe Acrobat Pro DC.

FrameMaker is the gold standard for creating and delivering intelligent content for any screen, format and language. The 2019 release of FrameMaker significantly boosts performance with an all-new 64-bit architecture and a completely revamped technology base. Unmatched image handling capabilities enable users to easily create rich, immersive content. Faster opening and publishing of PDF and HTML5 files accelerates time-to-market. Even beginners can now quickly get started with XML/DITA* authoring by leveraging an easy-to-use workspace, productivity enhancements, and lots more.

RoboHelp is a user-friendly authoring and publishing solution with an all-new minimalist-yet-powerful UI. The 2019 release of RoboHelp has been completely reimagined — to simplify how user assistance designers create Help and support content. The tool has been built from the ground up on the latest web technologies to make the workspace lighter and faster. Users can swiftly create media-rich experiences using HTML5 and CSS3. They can easily customize layouts and templates with a powerful CSS and skin editor. Content can be published across screens as Responsive HTML5, PDF, Mobile App, EPUB and many more formats to serve customers across all touchpoints. Users can also personalize experiences using Dynamic Content Filters, and make search easier for customers with an all-new algorithm, search autocomplete and autocorrect, and more.

Captivate (2019 release), Presenter 11.1, and Acrobat Pro DC make up the suite, integrating powerful e-learning and “how-to” demo creation, dynamic video presentation, and unmatched PDF handling capabilities.

Rounding up the release is Adobe FrameMaker Publishing Server, an enterprise solution for automated multichannel publishing. With the 2019 release of FrameMaker Publishing Server, users can significantly boost performance with the 64-bit support and create secure, password-protected PDFs. They can remotely automate tasks via a web-accessible dashboard, and deliver content as Responsive HTML5, Mobile App, PDF, EPUB, and more. Users can work with leading CMSs out of the box, or use web APIs to quickly connect with other CMSs.

XML Documentation for Adobe Experience Manager empowers technical documentation, IT, and marketing teams in enterprises to manage structured content from creation to delivery, and unify their content strategy. The 3.1 release makes it simple for organizations to deliver consistent, immersive, and omnichannel content experiences to their customers across multiple touchpoints. With a simplified web-based DITA authoring and review experience, ability to offer content as a service, easy migration of legacy content to DITA with the unique ingestion framework, and powerful asset and version management, this release has a lot of game-changing features. It also supports Adobe Experience Manager 6.4, and has a much tighter integration with leading XML/DITA editors like FrameMaker.

The 2019 release of technical communication apps uniquely positions Adobe to provide a cutting-edge, integrated One Adobe Solution to enterprises for efficiently and effectively managing the end-to-end digital content lifecycle.

We hope that you can join us for the FrameMaker and RoboHelp launch webinars to catch live demonstrations of the new-age tools.

*****The Darwin Information Typing Architecture (DITA) is an XML data model for authoring and publishing. It is an open standard that is defined and maintained by the OASIS DITA Technical Committee.

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