How the Golden State Warriors are Thrilling Fans On and Off the Court
by Dan Puterbaugh
posted on 02-11-2019
Fans of the Golden State Warriors have a lot to cheer about these days. Back-to-back championships. Record-breaking seasons. Stunning three-pointers. A new state-of-the-art arena.
But that’s not the only thing to cheer about. For diehard supporters who buy season tickets, the Warriors are making purchases a lot easier with Adobe Sign.
Over the last year, the team has been working to move their existing ticket base over to new seats in Chase Center with a unique, new membership program. The program requires connecting a seat location and price point to an account—a process that can require a significant amount of paperwork and document audit trail to fully execute and complete contract reporting. With Adobe Sign, there is no more printing, signing, scanning, and emailing membership applications. Fans can now choose seats, pick a payment plan, and sign the membership contract electronically—all from a mobile phone or tablet.
That means fans get their season tickets booked fast, without a hassle, and can track the entire process digitally. It’s great news for Warriors fans who expect an amazing experience both on the court and off.
At a rate of 30 to 40 contracts a day, the Warriors have picked up the pace behind the scenes. Instead of taking weeks to process a member application, it takes just hours. This allows the team to focus on delivering a personalized and thrilling fan experience—just in time for the opening of the new Chase Center arena in 2019.
Read the full story here.
Topics: Future of Work, Digital Transformation
Products: Sign, Acrobat, Document Cloud