Columbia Shipmanagement Delivers Expert Training Anywhere — Even at Sea

by Gourav Sinha

posted on 05-20-2019

Shipping is the lifeblood of the global economy, making intercontinental trade affordable and reliable. The modern ships that travel these trade routes are technically sophisticated marvels, with particularly high-tech vessels containing tens of millions of dollars in technology. With such valuable assets and trade at stake, maritime companies want only the best people manning their operations.

With over 40 years of experience, Columbia Shipmanagement is a leading global provider of ship management and maritime services. At the heart of its success is a strong focus on customer experience management (CXM). Through Columbia’s commitment to top-quality training, Columbia Shipmanagement exceeds client expectations. From on-shore staff to seafaring crew, continuous education keeps Columbia’s 15,000 employees on top of rapidly changing regulations and technologies.

Columbia Shipmanagement expanded its commitment to training by implementing Adobe Captivate Prime to deliver highly accessible eLearning for all employees. The company now offers 50% of its courses through eLearning, giving employees the flexibility to study anywhere, anytime, and over any device. Employees spend less time traveling long distances to training centers, which means that they can spend more time at home with family.

Even in cases where in-person training is critical, such as when taking crew through simulations in one of Columbia’s simulation centers, eLearning can help supplement the training by providing critical background that better prepare learners for their hands-on lessons.

One of the biggest benefits of working with Adobe Captivate Prime is its offline learning capabilities. Seafaring crew might be stationed at sea for weeks at a time, and Internet access can be spotty or highly restricted. Using the offline learning capabilities, crew can still use this valuable time to take courses or earn certifications.

“With Adobe Captivate Prime, our seafaring learners can continue their training wherever they are, even when they’re away at sea with limited Internet access. Moreover, they always have access to all training materials including any updates,” says Captain Faouzi Fradi, Group Director Training at Columbia Shipmanagement.

Learn more here.

Topics: Future of Work