Infographic: Meet the Modern IT Leader — And Digital Transformation Agent
Today’s IT decision-makers are driving better customer experiences through digital transformations.
by Giselle Abramovich
posted on 09-23-2019
IT leaders continue to gain authority in the enterprise as digital solutions grow to consume every workflow and customer interaction. Today’s digital transformations are laying the groundwork for brands to deliver more relevant and personalized customer experiences at scale — and CIOs are leading the change in technology and also in culture.
Take a look at our infographic to see how the influence of IT and CIOs are growing as they transform technologies, organizations, and the customer experience.
Read more about customer experience management on the Adobe blog.
Topics: Digital Transformation
Products: Experience Platform, Experience Cloud