Adobe Continues Digital Media Access In Venezuela

On October 7th we announced the discontinuation of our Digital Media services in Venezuela to comply with a United States Executive Order. Doing so limited our ability to serve our customers in the region, but I’m happy to share an exciting update today.

After discussions with the US government, we’ve been granted a license to provide all of our Digital Media products and services in Venezuela. With this update, we’re sharing that users can continue to access the Creative Cloud and Document Cloud portfolio, and all of their content, as they did before. If you lost access to premium services, they will be restored within a week.

In the subsequent weeks since the announcement, we heard directly from you, our users in Venezuela, about your passion for the work that you do. You shared stories of how important our products are in your ability to create, and what it means to build amazing digital experiences through each and every one of our products.

As always, we continue to be deeply committed to powering creativity for all, and we’re delighted to have the ability to continue to do so in Venezuela. If you’d like more account-specific information, check out our FAQ here.