Previously Eric was Senior Vice President and General Manager for Adobe’s Professional Services and Customer Success organizations, where he led a worldwide team that serves Adobe’s Digital Experience and Digital Media customers on everything from digital strategy to technology implementation, from training to technical support, and from initial onboarding to long-term value realization. During his tenure at Adobe, Eric has also led Field Strategy, Operations and Enablement, Americas Professional Services, and Digital Strategy & Solutions Consulting.
Prior to Adobe, Eric spent time as GitHub’s Chief Revenue Officer where he had oversight of existing clients and was responsible for new customer acquisition, developing sales methodologies and leading long-term planning for Fortune 500 customers.
Eric spent eight years at ServiceSource working with major technology firms to optimize customer revenue operations. He held multiple senior leadership roles, including SVP & GM Global Enterprise Accounts, SVP & GM of Operations and Data Services, and VP Business Excellence.
He began his career as a strategy consultant at McKinsey & Company, serving customers in the US, Europe and Africa across a variety of industries and disciplines.
Eric received a Bachelor of Science in Environmental Engineering from the University of Southern California and a Juris Doctor degree from Harvard Law School.
