Chris Nguyen
Customers Don’t Care About Your Regulatory Requirements
In highly regulated industries that handle the most-private customer data, a great customer experience starts with great security. But, that’s not the whole of it. ...
01-18-2017
Customers Don’t Care About Your Regulatory Requirements
In highly regulated industries that handle the most private customer data, a great customer experience starts with great security. But that’s not the whole story. ...
01-13-2017
Do-It-Yourself (DIY) Versus Nirvana: How Your Digital Foundation Impacts Competitive Advantage
Over the past decade, marketing channels and digital touchpoints have increased in number at breakneck speeds. Thus, brands must now find new technology architectures that ...
12-12-2016
Blueprint Redefined: Building a Better Foundation for Customer Experiences
Digital marketing has evolved incrementally over the last two decades. Marketing teams have grown from managing single websites, to managing dozens of web properties, and ...
07-27-2016
Are All of Your Cloud-Service Providers HIPAA Compliant?
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) established standards to ensure the security of electronic healthcare records and transactions. For most organizations, ...
04-21-2016
Managed Services, Part 5: Deployment Models
In my last blog, I discussed the necessity of a core support managed service—security. I noted that there is a history of businesses being very ...
10-16-2014
Managed Services, Part 3: Roles and Responsibilities
In my last blog “Managed Services, Part 2: Don’t Take Backup and Recovery For Granted,” I defined the second of the five cores of support ...
07-30-2014
Bringing Web Content Management on Premise
If your job title has “chief” in it, or if you aspire to such a position, then more likely than not you are a control ...
01-16-2014
