Kapil Joshi leads Experience Design Practice Head, Capgemini Financial Services SBU with 16 years experience in design strategy and consulting for mobile and enterprise banking and insurance applications. He manages and delivers design engagements with expertise in user experience strategy, user research, contextual inquiry, conceptualization, persona building, story-boarding, customer journey, information architecture and rapid interactive prototyping through Capgemini’s design methodology – Rapid Design & Visualization (RDV).
